Contact Us

If you have a question about a product or your order, please contact our customer service specialists by sending an email, calling (toll-free from the United States and Canada), faxing or writing to us at the address below. We will do our best to respond to your inquiry within 24-48 hours.

Email: Email us

Phone: 1-877-537-8539 (toll-free from the United States and Canada)

Fax: 1-314-521-5780

Customer Service Address:
Home Decorators Collection
c/o Customer Service
8920 Pershall Road
Hazelwood, MO 63042

Hours of operation:
Speak with a Representative:
Monday-Friday: 7am to 7pm (CST)
Saturday-Sunday: 9am to 5pm (CST)

Automated:
24 hours, 7 days a week

Window Treatments:
For window treatments please call 1-800-537-2980 (toll-free from the United States and Canada).
Window treatment specialists' hours of operation:
Monday-Friday: 8am to 6pm (CST)
Saturday-Sunday: 9am to 4pm (CST)

Please send returns and exchanges to our distribution center.